SS&C Seamlessly Transitions REI Super's Member Administration
MWN-AI** Summary
SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) has successfully transitioned REI Super’s member administration, providing enhanced services to the fund’s 24,000 members in Australia’s real estate sector. Following a competitive selection process announced in April 2025, SS&C's local expertise and advanced technology platform facilitated a seamless onboarding that concluded within just five months. This rapid transition underscores SS&C’s capability in managing superannuation and wealth administration migrations efficiently.
Jarrod Coysh, REI Super CEO, highlighted SS&C’s strong track record and commitment to leveraging emerging technologies to enhance member experiences as deciding factors in the partnership. The upgrade allows REI members to enjoy modernized services, including access to an intuitive member engagement portal and robust support via a local contact center, all while ensuring service continuity during the transition.
Shaun McKenna, Head of SS&C Global Investor and Distribution Solutions in Australia, expressed satisfaction with the onboarding process, noting that their model facilitates quick integration while minimizing disruptions. SS&C's infrastructure provides 24/7 operational monitoring and AI-driven automation, enhancing the overall service delivery.
With this transition, SS&C expands its footprint in the Australian market, now servicing over 2 million members across the region, managing approximately $296 billion AUD in funds. The Australian segment has become a crucial growth area for SS&C, supported by a local workforce of 1,746 employees across nine offices.
Established in 1975, REI Super stands as one of Australia’s longest-standing super funds, tailored for professionals in the real estate industry. As a public offer fund, it prides itself on competitive fees, strong returns, and personalized service, ensuring it operates solely for the benefit of its members.
MWN-AI** Analysis
The successful transition of REI Super's member administration to SS&C Technologies presents strategic implications for stakeholders in the superannuation and financial technology sectors. As SS&C has integrated a robust platform catering to over 24,000 members, this partnership signifies its commitment to enhancing service delivery through localized expertise and advanced technological capabilities.
Investors should consider that SS&C’s onboarding period of five months underscores its operational efficiency and effectiveness. The streamlined transition not only enhances member satisfaction but also positions SS&C favorably in a competitive landscape, particularly within the growing Australian superannuation market, where the company manages funds totaling approximately AUD 296 billion.
REI Super's choice of SS&C highlights a critical trend in superannuation: the demand for advanced technological integration in member services. SS&C’s enhanced platform provides real-time data access and operational support, reinforcing the importance of technology in financial services. As super funds shift to digital solutions, SS&C’s investment in AI-enabled automation emphasizes its role as a leading provider capable of delivering efficient and responsive service delivery.
Moreover, this transition indicates potential growth opportunities for SS&C, corroborated by its expanding workforce in Australia, surpassing 1,746 employees across nine offices. Investors should monitor SS&C’s ability to leverage this capacity for scaling its operations and enhancing its service offerings further.
In summary, as SS&C seamlessly incorporates REI Super into its portfolio, the resulting efficiencies in operational management, member engagement, and technological integration suggest a favorable outlook for SS&C. Stakeholders should assess this partnership's long-term value, considering the broader implications on market dynamics and service delivery in the evolving superannuation landscape. This strategic move could yield competitive advantages, making SS&C an attractive candidate for investment in the financial services sector.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
REI Super’s 24,000 members gain access to SS&C’s enhanced platform and local team of superannuation administration experts
SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced it has successfully completed the onboarding process for REI Super (“REI”), the superannuation fund for Australia’s real estate industry. SS&C now provides superannuation administration services and operations support to REI’s 24,000 members across Australia.
REI selected SS&C following a competitive tender process, with the appointment announced in April 2025. Leveraging its transition expertise, local delivery teams and scalable technology platform, SS&C completed the onboarding within a compressed timeline of 5 months, enabling REI to move quickly from selection to steady-state operations. The migration reflects SS&C’s delivery model and experience transitioning superannuation and wealth administration clients.
“As one of the longest-standing super funds in Australia, we’re proud to have delivered results for our members for more than 50 years. When the time came to select a new administrator to support our members, SS&C was the clear choice given their strong track record and dedication to using emerging technologies to improve the member experience,” said Jarrod Coysh, CEO of REI Super. “Transitioning member accounts and data can be complex and time-consuming. SS&C’s team made the process smooth and straightforward, ensuring continuity of service and peace of mind for our members during the migration.”
REI members will now benefit from SS&C’s enhanced platform, including access to a modern member engagement portal and with on-demand support through its experienced, locally based contact center.
“We are pleased to have successfully onboarded REI’s 24,000 members quickly and efficiently, maintaining member service during this period,” said Shaun McKenna, Head of SS&C Global Investor and Distribution Solutions, Australia. “By combining local expertise and close collaboration across all parties, we were able to minimize the limited-service period and accelerate time to value while servicing members. REI will benefit from our secure private cloud infrastructure, 24/7 operational monitoring and AI-enabled automation capabilities.”
SS&C now services over 2 million superannuation members and wealth accounts across Australia, accounting for $296 billion (AUD) in funds under management. Supported by a growing team of 1,746 Australian employees across nine local offices, the Australian market represents a key growth market for SS&C.
About REI Super
REI Super is one of Australia’s longest-standing industry super funds, established in 1975 to serve real estate professionals. Today, it remains the dedicated super fund for people working in real estate and related industries across Australia. As a public offer fund, REI Super is open to everyone.
The fund combines competitive fees, with a strong track record of returns, personalised service, and a choice of investment options. Members also benefit from tailored insurance offerings, including Death, Total and Permanent Disablement, and Salary Continuance cover.
As an industry fund, REI Super operates solely for the benefit of its members, delivering value-for-money products and services before and during retirement.
About SS&C Technologies
SS&C is a global provider of services and software for the financial services and healthcare industries. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices around the world. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale and technology.
Additional information about SS&C (Nasdaq: SSNC) is available at www.ssctech.com .
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View source version on businesswire.com: https://www.businesswire.com/news/home/20260218084905/en/
Brian Schell | Chief
Financial Officer, SS&C
Technologies
Tel: +1-816-642-0915| Email: InvestorRelations@sscinc.com
Justine Stone | Investor
Relations, SS&C Technologies
Tel: +1-212-367-4705 | Email: InvestorRelations@sscinc.com
Media Contacts
Breanna Taylor
Prosek Partners
Email : pro-SSC@prosek.com
FAQ**
How does SS&C Technologies Holdings Inc. SSNC plan to leverage its enhanced platform to improve the member experience for REI Super's 24,000 members?
What specific technologies and innovations from SS&C Technologies Holdings Inc. SSNC will be utilized to streamline operations for REI Super during this transition period?
Can you elaborate on SS&C Technologies Holdings Inc. SSNC's strategies for maintaining member service continuity throughout the onboarding process for REI Super?
What are the long-term growth expectations for SS&C Technologies Holdings Inc. SSNC within the Australian superannuation market following this collaboration with REI Super?
**MWN-AI FAQ is based on asking OpenAI questions about SS&C Technologies Holdings Inc. (NASDAQ: SSNC).
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