Retail and Restaurant Brands Eliminate Complexity and Cut Costs with Sangoma's Single-Provider Communications and Managed Network Platform
MWN-AI** Summary
Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG), a robust provider of integrated communications solutions, has recently secured contracts with a global lifestyle retailer and a regional Italian restaurant chain, facilitating their transition to a single-provider model for communications and managed network services. With the retailer operating over 350 stores and the restaurant chain managing 21 locations—with plans for further expansion—Sangoma aims to simplify operations and cut costs for these businesses, which had previously relied on fragmented, multi-vendor setups.
Through its integrated platform, Sangoma offers a bundled solution that combines Unified Communications as a Service (UCaaS), network connectivity, and managed networking, alleviating the complexities associated with managing multiple vendors. This transition enables both customers to adopt a scalable and standardized architecture that supports their future growth.
Key highlights of this initiative include the deployment of fiber or broadband, enterprise firewalls, PoE switches, secure Wi-Fi, and UCaaS phones across all locations. By leveraging Sangoma’s fully managed services, both brands benefit from a lower Total Cost of Ownership (TCO), simplified management, improved reliability, and streamlined billing—all under a single support model.
CEO Charles Salameh emphasized that the bundled approach reduces operational complexity and sets a solid foundation for future store openings. As Sangoma enhances its footprint in high-value verticals, the momentum gained from these wins underscores its strategy to deliver reliable, consistent, and scalable communications solutions. With over 40 years in the business and more than 2.7 million UC seats, Sangoma continues to position itself as a leading integrated communications provider, driving innovation and growth across diverse sectors.
MWN-AI** Analysis
Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) has recently secured significant contracts with a global lifestyle retailer and a regional Italian restaurant chain, marking a pivotal moment in its evolution as an integrated communications provider. By transitioning these brands to its single-provider platform for voice and networking, Sangoma is addressing the common pain points in the retail and restaurant sectors: complexity in vendor management and escalating operational costs.
The current market trajectory for retail and restaurant businesses emphasizes the need for streamlined operations and flexibility in communications. With Sangoma’s bundled solutions encompassing Unified Communications as a Service (UCaaS), connectivity, and managed networking, organizations can shift from multi-vendor setups to a coherent infrastructure that not only simplifies management but also significantly reduces Total Cost of Ownership (TCO). In an industry where reliability and consistency are paramount, these integrated solutions can enhance performance across all locations, making Sangoma an attractive partner.
From a financial standpoint, this consolidation translates into recurring revenue growth for Sangoma as it strengthens its footprint within high-value vertical markets. The decisions made by these two brands to adopt Sangoma's offerings signal a growing confidence in the provider’s ability to deliver value through superior service and cost efficiencies. As Sangoma expands its clientele and geographic reach, its reliance on a single provider model will likely resonate with other brands looking to optimize their operations.
Investors should keep an eye on Sangoma's upward momentum as it capitalizes on this strategic shift, which not only fortifies its revenue streams but also positions it favorably in a competitive landscape driven by technological innovation and cost management. Overall, Sangoma emerges not just as a service provider, but as a crucial ally for businesses navigating the complexities of modern communications infrastructures.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (“Sangoma” or the “Company”), a trusted industry leader uniquely offering businesses a choice of on-premises, cloud-based, or hybrid Communications as a Service solutions, announced today that a global lifestyle retailer and a regional Italian restaurant chain have selected Sangoma to serve as their single, end-to-end provider for essential business communications and managed network services across their distributed locations.
The global lifestyle retailer operates more than 350 stores with continued expansion underway, while the regional Italian restaurant chain manages 21 locations with additional openings planned for 2026.
Driving Simplicity Through an Integrated Platform
Sangoma now offers bundled solutions which bring UCaaS, connectivity, and managed networking together under one provider, resolving the complexity and cost pressures retail and restaurant brands face when managing multiple vendors. Both customers were ready to move away from fragmented environments and adopt a scalable, standardized architecture for future expansion.
Key Highlights
- Both customers transitioned from fragmented, multi-vendor setups to Sangoma’s integrated communications platform
- A unified, fully managed deployment model was rolled out consistently across all existing locations
- Sangoma delivered integrated bundles combining UCaaS, connectivity, and managed networking under one contract and one support model
- Deployments included fiber or broadband, backup internet, enterprise firewalls, PoE switches, secure Wi-Fi, and UCaaS phones
- Each brand now has a scalable blueprint for future store openings
By unifying their voice and networking needs under a fully managed Sangoma environment, both brands benefit from lower Total Cost of Ownership (TCO), easier management and billing, improved reliability, and a trusted single-provider relationship that supports long-term expansion.
“These deployments are a strong reflection of Sangoma’s evolution into a fully integrated communications and networking provider,” said Charles Salameh, Chief Executive Officer of Sangoma Technologies. “Retail and restaurant brands don’t want to manage multiple vendors, invoices, and support models across hundreds of locations. Our bundled approach delivers essential communications, connectivity, and network services through a single provider — simplifying operations, reducing cost and complexity, and giving customers a scalable foundation they can confidently grow on.”
Strategic Momentum in Vertical Markets Driven by Bundled Solutions
These wins highlight Sangoma’s growing momentum in high-value verticals, where bundled solutions deliver meaningful operational and financial gains. Retailers and restaurants are prioritizing reliability, simplified management, and consistent performance across every location, and this is delivered through Sangoma’s integrated bundles that combine UCaaS, connectivity, and managed networking. Sangoma’s ability to deliver these standardized bundles at scale strengthens its position as a full-stack communications provider and fuels recurring revenue growth across targeted vertical markets.
About Sangoma
Sangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma’s integrated approach provides managed services for connectivity, network, and security.
A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers.
As the primary developer and sponsor of the open source Asterisk and FreePBX projects, Sangoma is determined to drive innovation in communication technology.
For more information, visit www.sangoma.com .
View source version on businesswire.com: https://www.businesswire.com/news/home/20251216905247/en/
Sangoma Technologies Corporation
Larry Stock, Chief Financial Officer
investorrelations@sangoma.com
FAQ**
How does Sangoma Technologies Corporation STC:CC plan to expand its bundled solutions in the retail and restaurant sectors to capture more market share as they streamline communications and managed services?
What impact do the recent deployments for the global lifestyle retailer and regional Italian restaurant chain have on Sangoma Technologies Corporation STC:CC’s projected recurring revenue growth in targeted vertical markets?
Can Sangoma Technologies Corporation STC:CC provide insights into how it measures the success of its integrated platform in delivering lower Total Cost of Ownership (TCO) for its clients?
What are the strategic priorities for Sangoma Technologies Corporation STC:CC in the next few years to further enhance its position as a leader in end-to-end business communications solutions?
**MWN-AI FAQ is based on asking OpenAI questions about Sangoma Technologies Corporation (TSXC: STC:CC).
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