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TTEC Digital Achieves Dual Honors in Google Cloud Public Sector Innovation

MWN-AI** Summary

TTEC Holdings, Inc. (NASDAQ: TTEC), a prominent global consulting and technology services company, announced that its TTEC Digital division has achieved notable recognition by receiving a Google Public Sector Partner Expertise Badge for Customer Engagement. In a further display of its capabilities, TTEC Digital also completed the Google Partner Development Sprint for Data and Analytics. These dual accolades illustrate TTEC Digital’s dedication to providing innovative, data-driven AI solutions that enhance interactions between government agencies and constituents.

Steve Parowski, leader of the Public Sector Group at TTEC Digital, emphasized the significance of these achievements. He stated, “This recognition, paired with our recent completion of the Data and Analytics Sprint, highlights our end-to-end capability to advance constituent engagement through the power of Google Cloud.” This sentiment reflects TTEC Digital’s strategic position in addressing public sector challenges by effectively transforming complex data into extraordinary experiences, ultimately aiming to enhance service delivery, increase program engagement, and improve the quality of life for citizens.

TTEC Digital's comprehensive approach combines industry knowledge with human-centered design, analytics, AI, and consulting services to redefine customer interactions and streamline public access to essential services. As a Premier Google Cloud Co-sell Partner, TTEC Digital holds an elite status among Google’s global partners, reinforcing its leadership in the sector.

Founded in 1982, TTEC is committed to delivering outstanding customer experiences, boasting impressive scores in client, customer, and employee satisfaction worldwide. By integrating advanced digital technologies, TTEC aims to create positive customer journeys and optimize organizational performance. For more details on TTEC Digital’s partnership with Google Cloud, visit ttecdigital.com/partners/google.

MWN-AI** Analysis

TTEC Holdings, Inc. (NASDAQ: TTEC) has recently achieved notable recognition in the public sector, with TTEC Digital earning dual honors from Google Cloud. This includes a Public Sector Partner Expertise Badge for Customer Engagement and successful completion of the Google Partner Development Sprint for Data and Analytics. These accolades emphasize TTEC Digital's expertise at the intersection of customer experience, data, and artificial intelligence (AI), positioning the company as a formidable player in the government sector.

Investors should consider that TTEC Digital's achievements enhance the company's credibility, leading to potential new alliances and projects within the public sector. Governments increasingly seek innovative solutions to engage constituents, and TTEC's sophisticated service offerings align well with this demand. With public sector budgets tightening, TTEC's ability to reduce costs while improving service delivery represents a value proposition that government agencies will likely find attractive.

The growth potential for TTEC in the public sector is tied to its position as a Premier Google Cloud Co-sell Partner, giving it access to exclusive opportunities in the rapidly expanding cloud solutions market. This status could translate into increasing revenue, as government agencies pivot towards digital transformation.

Moreover, TTEC’s focus on data-driven AI solutions caters to a growing emphasis on analytics across various sectors. As organizations continue to recognize the power of data to enhance customer engagement, TTEC is poised to capture a larger market share.

For potential investors, TTEC’s recent accomplishments represent a favorable growth narrative. While market volatility remains a concern, TTEC’s strong positioning within the public sector coupled with its proven business model could lead to long-term value appreciation. Investors should keep an eye on upcoming projects and partnerships as indicators of sustained growth in 2026 and beyond.

**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.

Source: GlobeNewswire

AUSTIN, Texas, March 05, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global consulting, technology and managed services company focused on delivering solutions at the intersection of data, AI, and customer experience, today announced that TTEC Digital has received a Google Public Sector Partner Expertise Badge for Customer Engagement.

Furthering this momentum, TTEC Digital has also successfully completed the Google Partner Development Sprint for Data and Analytics. This dual achievement underscores TTEC Digital’s commitment to delivering sophisticated, data-driven AI solutions that transform how government agencies interact with constituents.

“This recognition, paired with our recent completion of the Data and Analytics Sprint, highlights our end-to-end capability to advance constituent engagement through the power of Google Cloud,” said Steve Parowski, Public Sector Group leader, TTEC Digital. “Our deep understanding of public sector challenges means TTEC Digital is uniquely positioned to bridge the gap between complex data and exceptional experiences, creating outcomes that help reduce costs, increase program participation, and improve lives.”

TTEC Digital has a proven track record helping public sector organizations transform customer experiences and streamline public access to crucial services by blending industry expertise with human-centered design, data and analytics, AI, orchestration, and consulting services.

As a Premier Google Cloud Co-sell Partner, TTEC Digital has earned an exclusive status awarded to the top tier of Google partners globally. More information about how TTEC Digital partners with Google Cloud is available online at: ttecdigital.com/partners/google.

Media Contact
Meredith Matthews
meredith.matthews@ttec.com

About TTEC

TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global consulting, technology and managed services company focused on delivering solutions at the intersection of data, AI, and customer experience. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-generation digital technology, the Company’s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company also delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back-office, and fraud prevention services. Founded in 1982, TTEC’s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company’s employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more, visit ttec.com.


FAQ**

How does TTEC Holdings Inc. TTEC plan to leverage its newly awarded Google Public Sector Partner Expertise Badge to enhance its service offerings for government agencies in 2026?

TTEC Holdings Inc. plans to leverage its Google Public Sector Partner Expertise Badge by enhancing its service offerings for government agencies in 2026 through improved cloud solutions and data-driven insights, ultimately fostering greater efficiency and citizen engagement.

What specific data-driven AI solutions will TTEC Holdings Inc. TTEC implement to improve constituent engagement and streamline public access to services?

TTEC Holdings Inc. plans to implement AI-driven chatbots, predictive analytics tools, and personalized customer service platforms to enhance constituent engagement and streamline public access to services, thereby improving overall efficiency and satisfaction.

Can TTEC Holdings Inc. TTEC share examples of past successes that demonstrate their ability to transform customer experiences in the public sector?

TTEC Holdings has successfully enhanced customer experiences in the public sector by implementing innovative solutions like automated customer service platforms for government agencies and improving call center efficiency, resulting in increased citizen satisfaction and engagement.

How will TTEC Holdings Inc. TTEC ensure that its initiatives align with the evolving challenges faced by public sector organizations in the coming years?

TTEC Holdings Inc. will align its initiatives with evolving public sector challenges by leveraging advanced technology, fostering strategic partnerships, and continuously adapting its solutions based on data-driven insights and feedback from public sector stakeholders.

**MWN-AI FAQ is based on asking OpenAI questions about TTEC Holdings Inc. (NASDAQ: TTEC).

TTEC Holdings Inc.

NASDAQ: TTEC

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Software & IT Services
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