TTEC Digital recognized as the 2025 Microsoft Dynamics 365 Service Partner of the Year
MWN-AI** Summary
TTEC Holdings Inc. (NASDAQ: TTEC), a prominent innovator in customer experience (CX) technology, proudly announced that its division, TTEC Digital, has been named the 2025 Microsoft Dynamics 365 Service Partner of the Year. This prestigious award recognizes TTEC Digital's exceptional innovation and implementation of customer solutions utilizing Microsoft technology, setting it apart among a competitive global field of over 4,600 nominations.
Dave Seybold, CEO of TTEC Digital, expressed his excitement for the recognition, attributing it to the team's unwavering dedication to delivering AI-enabled customer experience solutions that result in tangible business outcomes for clients. Ross Lotharius, the Global Leader of the Microsoft Practice at TTEC Digital, highlighted the significance of this award as a testament to the firm’s commitment to nurturing talent and excellence, focusing on helping clients transition into an AI-driven future. The integration of Microsoft Dynamics 365 and Microsoft Copilot enables TTEC Digital to unlock transformative values and elevate customer engagement standards.
The Microsoft Partner of the Year Awards honors partners that excel in delivering Microsoft Cloud applications, services, and AI innovations. TTEC Digital’s recognition underlines its significant role in facilitating digital transformation and driving business success through exemplary services in Dynamics 365.
Additionally, TTEC Digital has been selected for membership in the prestigious 2025/26 Microsoft Inner Circle for AI Business Solutions, marking the tenth consecutive year it has achieved this elite status—an accolade reserved for the top 1% of Microsoft partners globally.
This announcement precedes the Microsoft Ignite event taking place in San Francisco, scheduled for November 18-21, 2025. TTEC’s commitment to enhancing customer experiences through groundbreaking technology continues to shape the future of digital interactions worldwide.
MWN-AI** Analysis
TTEC Holdings Inc. (NASDAQ: TTEC) recently garnered significant attention after its TTEC Digital division was awarded the 2025 Microsoft Dynamics 365 Service Partner of the Year. This recognition highlights TTEC Digital's ongoing commitment to innovative AI-enabled customer experience solutions, positioning the company as a pivotal player in the burgeoning customer experience (CX) technology sector.
Investors should consider this accolade as a strong indicator of TTEC’s operational excellence and industry leadership. Winning this award from such a prominent partner as Microsoft not only enhances TTEC’s reputation but also solidifies its competitive advantage in the rapidly evolving landscape of digital transformation. The fact that TTEC Digital secured this award among over 4,600 nominations underscores its capability to deliver outstanding solutions that resonate with current market demands.
Moreover, TTEC's consistent membership in the Microsoft Inner Circle for AI Business Solutions for a decade highlights its sustained performance and innovation in this arena. Such a track record serves to reassure investors of the company’s robust business model and its commitment to excellence in technology integration.
From a market perspective, the emphasis on AI and digital solutions aligns well with broader trends toward automation and intelligent customer engagement. TTEC's initiatives are likely to attract clients seeking to enhance customer interactions while optimizing operational efficiency, which could drive revenue growth.
In conclusion, TTEC presents a compelling investment opportunity. Continuous recognition as a leader in providing AI-driven CX solutions, combined with the growing reliance on digital transformation across multiple sectors, makes TTEC stocks a wise consideration for investors looking to capitalize on future advancements in customer engagement technology. Nevertheless, potential investors should remain cognizant of market fluctuations and conduct thorough due diligence before making any investment decisions.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
AUSTIN, Texas, Nov. 12, 2025 (GLOBE NEWSWIRE) -- TTEC Holdings Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced that TTEC Digital has won the 2025 Microsoft Dynamics 365 Service Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
“We are thrilled to be recognized as the 2025 Microsoft Dynamics 365 Service Partner of the Year. This award honors our team’s relentless commitment to delivering innovative, AI-enabled customer experience solutions that drive real business outcomes for our clients,” said Dave Seybold, CEO of TTEC Digital.
Ross Lotharius, Global Leader, Microsoft Practice at TTEC Digital, commented, “Receiving this award highlights our commitment to cultivating exceptional talent and delivering excellence at every stage. This recognition reflects our team’s passion for guiding clients into an AI-enabled future, leveraging Microsoft Dynamics 365 and Microsoft Copilot to unlock transformative value, drive innovation, and set new benchmarks for intelligent customer engagement.”
The Microsoft Partner of the Year Awards recognizes Microsoft partners that have developed and delivered outstanding Microsoft Cloud applications, services, devices, and AI innovation over the past year. Awards were classified in various categories, with honorees chosen from more than 4,600 nominations. TTEC Digital was recognized for providing outstanding solutions and services in Dynamics 365 Service, driving digital transformation and business success.
“Congratulations to all the winners and finalists of the 2025 Microsoft Partner of the Year Awards,” said Nicole Dezen, Chief Partner Officer and Corporate Vice President at Microsoft. “This year, our partners harnessed the transformative power of Microsoft’s Cloud and AI platforms to deliver transformative solutions that redefine the boundaries of innovation. The energy and ingenuity across our ecosystem continue to inspire us. The 2025 honorees exemplify what’s possible when technology and vision unite to empower customers around the world.”
TTEC Digital was also recently selected for membership in the 2025/26 Microsoft Inner Circle for AI Business Solutions . This recognition marks the 10 th consecutive time TTEC Digital has achieved Inner Circle membership – a designation awarded to only the top 1% of Microsoft partners worldwide.
The 2025 Microsoft Partner of the Year Awards are announced ahead of Microsoft Ignite, which will be held in San Francisco from November 18-21. To learn more about TTEC Digital and Microsoft, visit: https://ttecdigital.com/partners/microsoft .
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC ) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at ttec.com .
Media Contact
Meredith Matthews
Meredith.matthews@ttec.com
FAQ**
How does TTEC Holdings Inc. TTEC plan to leverage its recognition as the 2025 Microsoft Dynamics 365 Service Partner of the Year to enhance its AI-enabled customer experience solutions in the competitive market?
What specific innovative solutions has TTEC Holdings Inc. TTEC implemented to achieve the 20Microsoft Partner of the Year Award, and how do these solutions differentiate the company from its competitors?
In what ways does TTEC Holdings Inc. TTEC intend to further develop its relationship with Microsoft following its 2025 Inner Circle for AI Business Solutions membership, and how will this impact their service offerings?
Can TTEC Holdings Inc. TTEC provide examples of how its recognized advancements in AI and customer engagement are driving measurable business outcomes for its clients since winning the 2025 Microsoft Partner of the Year Award?
**MWN-AI FAQ is based on asking OpenAI questions about TTEC Holdings Inc. (NASDAQ: TTEC).
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