TTEC Earns Global Recognition for Employee Experience Excellence in 2025
MWN-AI** Summary
TTEC Holdings, Inc. (NASDAQ: TTEC), a global leader in customer experience (CX) technology and services, has garnered multiple prestigious workplace awards in 2025. This recognition emphasizes TTEC's dedication to a people-first culture that prioritizes employee engagement and innovation across continents, including North America, Europe, and Asia.
Laura Butler, Chief People Officer at TTEC, highlighted that these accolades reflect the company's commitment to nurturing an environment where innovation, inclusion, and purpose flourish. The awards underscore TTEC’s global teams' efforts in enhancing employee engagement and fostering inclusive work cultures.
Key achievements include:
- **United States**: TTEC's Learning and Development team received Silver awards at the Brandon Hall Group™ Excellence Awards for innovative learning programs. - **Canada**: TTEC was recognized as one of the Best Workplaces™ in Professional Services 2025 by Great Place to Work® Canada. - **United Kingdom**: The company earned Silver for Leadership Team of the Year and Bronze for Most Effective Way of Working at the UK National Contact Centre Awards. - **Ireland**: TTEC Ireland was celebrated as one of the Best Workplaces™ in Tech 2025. - **Turkey**: The company received awards for Best Customer Service and Best Customer Centric Culture at the Türkiye Customer Experience Awards. - **Greece**: TTEC was acknowledged as one of the Best Workplaces™ for Women, emphasizing its commitment to gender equity. - **Philippines**: TTEC achieved multiple honors as one of the Best Workplaces™ in IT-BPM.
The company utilizes AI-driven tools to enhance employee development and recognition, reinforcing the belief that employee well-being directly translates to superior client and customer outcomes. John Abou, President of TTEC Engage, stated that investing in people is essential for business success and reflects the company’s humane approach to leadership. Established in 1982, TTEC remains steadfast in its mission to deliver exceptional customer experiences worldwide.
MWN-AI** Analysis
TTEC Holdings, Inc. (NASDAQ: TTEC) has recently garnered significant global recognition for its commitment to employee experience, as highlighted by multiple prestigious workplace awards in 2025. These accolades not only emphasize TTEC's people-first culture but also serve as a testament to its innovative approach to enhancing employee engagement and customer outcomes.
For investors, TTEC's focus on cultivating a supportive and innovative work environment is a crucial differentiator in the competitive customer experience (CX) technology market. The awards received across diverse regions—including North America, Europe, and Asia—underscore the company's effective strategies for leadership development and inclusivity, which can translate into higher employee retention, productivity, and customer satisfaction.
Furthermore, TTEC's implementation of AI-driven tools such as TTEC RealSkill and TTEC Let Me Know not only streamlines employee training but also enhances customer interactions. As businesses increasingly recognize the importance of technology in driving operational efficiencies and enriching the customer journey, TTEC's advancements position it favorably within the sector.
From a market perspective, TTEC's accomplishments could positively influence its stock performance. A strong commitment to employee satisfaction often results in improved service delivery, which can attract more significant business contracts and foster long-term client relations. As customer experience becomes pivotal to consumer loyalty, companies with demonstrated success in this domain, like TTEC, may see substantial growth.
Investors should consider TTEC as a robust candidate for long-term investments, especially in light of its strategic focus on employee development and AI integration. If TTEC continues to build on its innovative culture and achieve operational excellence, it is likely to enhance its market share and maintain a competitive edge well into the future.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
PR Newswire
Multiple awards across North America , Europe , and Asia spotlight TTEC's people-first culture
AUSTIN, Texas , Aug. 25, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has been honored with multiple prestigious workplace awards across seven countries so far in 2025, underscoring TTEC's commitment to cultivating a culture of care and innovation that fuels engagement, growth, and world-class customer outcomes.
"These awards are more than accolades – they're a reflection of our culture and commitment to our people," said Laura Butler , Chief People Officer at TTEC. "We've built a place where innovation, inclusion, and purpose thrive. Our teams around the world are empowered to bring their best selves to work, and that's what drives our success."
Global Recognition for an Outstanding Employee Experience
From Europe to Asia and North America , TTEC teams have been celebrated for advancing employee engagement, leadership, and an inclusive culture:
- United States : TTEC's Learning and Development team recently won Silver in two categories at the Brandon Hall Group™ Excellence Awards ® , receiving recognition for the Best Unique or Innovative Learning and Development Program and Best Use of AI for Learning.
- Canada : TTEC was named one of the Best Workplaces™ in Professional Services 2025 by Great Place to Work ® Canada .
- United Kingdom : TTEC won Silver for Leadership Team of the Year and Bronze for Most Effective Way of Working at the UK National Contact Centre Awards 2025 .
- Ireland : TTEC Ireland was named one of the Best Workplaces™ in Tech 2025 by Great Place to Work ® Ireland , highlighting its innovative and inclusive culture in the tech sector.
- Turkey : TTEC Poland won Gold for Best Customer Service and Silver for Best Customer Centric Culture at the Türkiye Customer Experience Awards 2025 .
- Greece : TTEC was recognized as one of the Best Workplaces™ for Women Hellas 2025 , celebrating its commitment to gender equity and leadership development.
- Philippines :
- Recognized on the Best Workplaces™ in IT-BPM 2025
- Honored among the Best Workplaces™ in the Philippines 2025
- Awarded Gold and Bronze by HR Excellence Awards - Philippines
TTEC's award-winning culture is powered by AI-driven tools like TTEC RealSkill , which accelerates employee learning, and TTEC Let Me Know , a generative AI assistant that enhances both employee and customer experiences. These technologies, combined with a strong focus on development and recognition, help TTEC deliver exceptional outcomes for clients and their customers.
"We believe that when employees thrive, our clients and their customers do, too," said John Abou , President of TTEC Engage. "Beyond the business impact, investing in our people is simply the right thing to do. Supporting their growth and well-being ensures that we lead with humanity—and that's what truly sets us apart."
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at ttec.com .
About Brandon Hall Group™
Brandon Hall Group™ is the only professional development company offering data, research, insights, and certification to Learning and Talent executives and organizations. For over 30 years, it has empowered excellence in organizations worldwide, influencing the development of over 10 million employees. The HCM Excellence Awards ® are recognized as the "Academy Awards of Human Capital Management."
Media Contact:
Meredith Matthews
meredith.matthews@ttec.com
+1 281-770-2566
SOURCE TTEC Holdings, Inc.
FAQ**
How do the awards received by TTEC Holdings Inc. TTEC in 2025 reflect their strategy for enhancing employee engagement and leadership development across different regions?
In what ways does TTEC Holdings Inc. TTEC leverage AI-driven tools like TTEC RealSkill and TTEC Let Me Know to foster an innovative employee experience?
How does TTEC Holdings Inc. TTEC's culture of inclusion and innovation contribute to its global recognition as a top workplace in multiple countries in 2025?
What specific metrics or outcomes does TTEC Holdings Inc. TTEC utilize to measure the success of its employee engagement initiatives and their effect on customer satisfaction?
**MWN-AI FAQ is based on asking OpenAI questions about TTEC Holdings Inc. (NASDAQ: TTEC).
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