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Verint Customer Engagement Platform Powers Interaction Recording Capabilities to Centrally Capture, Store, Retrieve and Analyze a Unique Range of Teams Communication Modes to Achieve Compliance and Total Quality Verint ® (NASDAQ: VRNT), the Customer Engagement C...
Summary I'm sharing with you the updated results of my improved Sum-Of-The-Parts valuation model of Palantir Technologies Inc. stock that I developed 5 articles ago. Sales growth justifies the current valuation of Palantir stock. But that is the only excuse for the bulls. I wi...
Partnership Leverages Platform-to-Platform Approach with the Powerful Combination of Verint Customer Engagement Platform and Zoom Contact Center Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™ , and Zoom Video Communications, Inc. today...
Summary Recently, rumors appeared that Momentive Global has received acquisition proposals and the company's management is now weighing a sale. The reports follow MNTV's sale process - which the company ran in late 2021 - involving numerous acquisition interests. Acquisition s...
Retailers Must Embrace Automation Throughout the Retail Enterprise; Biggest Gaps Lie in the Contact Center, the Hiring Process, and Private Messaging for Customer Engagement at Scale As U.S. retailers prepare for the busy holiday shopping season, more than 60 percent say the...
New Independent Study Demonstrates that Verint Experience Management Empowers Organizations to Elevate Customer Experience Through Data-Driven Insights, Providing Nearly $2.5 Million in Benefits Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™...
Verint Leads with the Largest Increase in Interaction Analytics Customers and Seats and Received the Top Customer Satisfaction Scores for All Featured Vendors and Ratings Categories Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™ , today an...
Winner in ‘Best Workforce Optimization/Engagement Management’ and ‘Best Contact Center Interaction Analytics’ Categories Verint ® (NASDAQ: VRNT), The Customer Engagement Company ® , today announced that it was recognized as a...
Recognition Demonstrates Continued Innovation in Conversational AI for Verint’s Digital-First Engagement Solutions Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™ , today announced it was named to the inaugural Constellation Sh...
More Than Two-Thirds Are Less Confident in the Economy Than a Year Ago and 76 Percent Are Spending Less, Trimming Retail Purchases Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™ , today released the findings of a new study that shows nearl...
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Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced that a healthcare service provider has reported a 10 percent increase in their contact center agent capacity after deploying the Verint Intelligent Virtual Assistant (IVA). The company manages 10 million cu...
Retailer Experiences 50 Percent Reduction in Hiring Costs Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading U.S. retailer has significantly reduced its hiring costs across approximately 2,000 new agent hires annually after deploying ...