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2023-08-17 17:37:41 ET Gainers: EDAP ( NASDAQ: EDAP ) +7% . Hyperfine ( HYPR ) +7% . Ross Stores ( ROST ) +6% . Verint Systems ( VRNT ) +6% . NanoString Technologies ( NSTG ) +4% . Losers: VinFast Auto ...
Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™ , today announced that two of its customers, General Dynamics Information Technology and Stanley Black and Decker Outdoor , were named as finalists in the ICMI Global Contact Center Awards *. Verint Da Vi...
Co-sponsored Research Reveals Trends on the Evolving Customer and Demands for More Personalized Experiences from Contact Centers Verint ® (NASDAQ: VRNT), The Customer Engagement Company ® , and Five9, Inc. (NASDAQ:FIVN), the Intelligent CX platform provider, to...
Verint Leads in the Largest Number of Interaction Analytics Customers and Earns Highest Ratings in Multiple Customer Satisfaction Categories Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™ , received the highest ratings in multiple customer satisfactio...
77 Percent of Businesses Say Consumer Expectations and Demands are Up – Organizations Forging Ahead with AI and Automation as Strategic Customer Experience Force-Multipliers Seventy-seven percent of businesses say consumer expectations for effectively engaging with them digitally...
Verint Shines in Key Parameters for Choosing a CX Platform Provider: Open Ecosystem, Flexible AI, and Application Driven Verint ® (NASDAQ: VRNT), The Customer Engagement Company ® , today announced that the company is named a leader in Frost & Sullivan’...
Distinguished Global Awards Program Recognizes Leaders and Standouts in AI Verint ® (NASDAQ: VRNT), The Customer Engagement Company ® , today announced that the Verint Customer Engagement Platform, powered by Verint Da Vinci™ AI , was selected as the ...
Awards Recognize Leading Companies in the Customer Contact Industry Verint ® (NASDAQ: VRNT), The Customer Engagement Company ® , today announced that its customer, Stanley Black & Decker (NYSE: SWK) Outdoor, is the recipient of the 2023 Customer Contact Week ...
ENGAGE 2023 — Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™ , celebrated its partners across North America and Latin America at Engage 2023, the industry’s premier customer engagement event in Las Vegas. Awards were given to Verint partner orga...
Army & Air Force Exchange Service, Cigna Healthcare, MSC Industrial Supply Co., Santander Bank, and VyStar Credit Union Recognized for Exemplifying “The Art of Innovation” ENGAGE 2023 - Verint ® (Nasdaq: VRNT), The Customer Engagement Company ® ...
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Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced that a healthcare service provider has reported a 10 percent increase in their contact center agent capacity after deploying the Verint Intelligent Virtual Assistant (IVA). The company manages 10 million cu...
Retailer Experiences 50 Percent Reduction in Hiring Costs Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading U.S. retailer has significantly reduced its hiring costs across approximately 2,000 new agent hires annually after deploying ...