Nearly All Valvoline Instant Oil Change Service Centers Named a CARFAX 2025 Top-Rated Service Center
MWN-AI** Summary
Valvoline Inc. (NYSE: VVV) has achieved significant recognition, with 97% of its Instant Oil Change service centers named to the CARFAX 2025 Top-Rated Service Center list. This accolade highlights the company's dedication to providing exceptional customer service across its nationwide network of company-operated and franchised locations. A remarkable 105 service centers have earned five-time winner status, indicating sustained excellence in delivery and customer satisfaction. Guests have rated these locations an impressive average of 4.7 stars, showcasing the high level of trust that clients place in Valvoline’s service teams.
Lori Flees, President and CEO of Valvoline Inc., emphasized that this honor reflects the commitment and professionalism of the teams at Valvoline Instant Oil Change. The consistent feedback from customers reinforces the efforts of both company-owned and franchisee service center teams, who prioritize care and consistency in every interaction. The CARFAX Top-Rated Service Center designations are based on validated customer reviews collected throughout the year via the CARFAX Car Care platform, signifying that these service centers have repeatedly delivered positive experiences.
Valvoline Inc. operates approximately 2,400 service centers across the United States and Canada, providing over 30 million services annually. Their offerings range from quick, 15-minute oil changes to a broad array of manufacturer-recommended maintenance services, catering to the evolving needs of customers and their vehicles.
This recognition not only reinforces Valvoline’s commitment to providing fast, reliable service but also highlights its focus on maintaining high standards within the automotive maintenance industry. For more information about Valvoline and its services, visit vioc.com.
MWN-AI** Analysis
Valvoline Inc. (NYSE: VVV) is positioned for significant growth following its recognition that 97% of its Instant Oil Change locations have been honored as CARFAX 2025 Top-Rated Service Centers. This accolade reflects robust customer satisfaction and a consistent commitment to quality, key drivers for long-term shareholder value.
With 105 locations achieving five-time winner status, Valvoline has demonstrated its operational excellence and ability to maintain high service standards across a vast network. Earning an average customer rating of 4.7 stars emphasizes strong brand loyalty and customer confidence, further solidifying Valvoline as a leader in preventive automotive maintenance.
Investors should take note of Valvoline's strategic focus on delivering fast, dependable service while simultaneously prioritizing customer experience—an approach that not only enhances retention rates but also attracts new customers. Such recognition can translate into increased foot traffic and potentially higher revenue as the automotive service market thrives, especially in a landscape where vehicle maintenance becomes increasingly critical.
Moreover, with a network of around 2,400 franchised and company-operated service centers, the operational scale provides Valvoline with significant competitive advantage and cost efficiency. Their commitment to employee training and customer interaction reflects a culture dedicated to excellence, which is poised to drive sustainable growth.
Given the automotive industry's continuous evolution, Valvoline's proactive strategy in meeting customer needs positions it well for future success. Investors should consider adding Valvoline to their portfolios as it leverages this recognition to expand market share and drive operational performance. With a solid foundation in customer satisfaction, Valvoline is likely to remain a compelling investment in the preventive maintenance sector.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
97% of all Valvoline Instant Oil Change locations systemwide receive the CARFAX recognition
Valvoline Inc. (NYSE: VVV), the quick, easy, trusted leader in preventive automotive maintenance announced today that the vast majority of its company-operated and franchised service centers nationwide have earned placement on the CARFAX 2025 Top-Rated Service Center list, reflecting consistently strong guest feedback and a continued focus on delivering a trusted service experience.
According to CARFAX, 97% of Valvoline Instant Oil Change locations systemwide were recognized as top-rated service centers for 2025, with 105 locations earning five-time winner status – a distinction awarded to service centers that demonstrate sustained excellence year over year. Guests rated Valvoline Instant Oil Change locations an average of 4.7 stars, underscoring the confidence customers place in the brand’s service teams.
“This recognition is a meaningful reflection of the commitment our teams bring to every guest interaction,” said Lori Flees, President and CEO of Valvoline Inc. “Across our system, our company-owned and franchisee service center teams show up every day with care, consistency, and pride in their work, and it’s rewarding to see that dedication recognized by the customers we serve.”
CARFAX Top-Rated Service Center designations are based on verified customer reviews collected throughout the year via the CARFAX Car Care platform. The recognition highlights service centers that consistently provide positive experiences and earn strong customer feedback. Valvoline Instant Oil Change’s inclusion on the 2025 list reinforces its focus on delivering fast, dependable service while maintaining high standards across its nationwide network.
About Valvoline Inc.
Valvoline Inc. (NYSE: VVV) delivers quick, easy, trusted service at approximately 2,400 franchised and company-operated service centers across the United States and Canada. The Company completes more than 30 million services annually system-wide, from about 15-minute stay-in-your-car oil changes to a variety of manufacturer-recommended maintenance services such as wiper replacements and tire rotations. At Valvoline Inc., it all starts with our people, including the 13,000 team members who are working to drive the full potential of our core business, deliver sustainable network growth, and innovate to meet the evolving needs of our customers and the car parc. For more information, visit vioc.com .
View source version on businesswire.com: https://www.businesswire.com/news/home/20260306236768/en/
For Further Information
Investor Relations
Elizabeth B. Clevinger
+1 (859) 357-3155
IR@valvoline.com
Media Relations
Angela Davied
+1 (913) 302-0032
media@valvoline.com
FAQ**
How does the recognition by CARFAX as a top-rated service center impact Valvoline Inc. VVV's overall brand reputation and customer trust in the competitive automotive maintenance market?
In what ways does Valvoline Inc. VVV plan to leverage its CARFAX recognition to attract new customers and increase engagement at its service centers?
What strategies are implemented by Valvoline Inc. VVV to maintain high customer satisfaction ratings across its locations, particularly those that earned five-time winner status?
How does Valvoline Inc. VVV intend to continue innovating its services in response to industry trends and customer feedback, especially after receiving the CARFAX acknowledgment for 2025?
**MWN-AI FAQ is based on asking OpenAI questions about Valvoline Inc. (NYSE: VVV).
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