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Universities across the nation have since adopted the research-backed set of questions to understand and respond to gaps in wellness services Twenty U.S. universities , including Butler University, Sacramento State and The University of South Alabama are making changes o...
New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics (Nasdaq: XM) and ServiceNow (NYSE: NOW) announced today a new app to help improve employee and customer serv...
Qualtrics (Nasdaq: XM), was named as a Leader in The Forrester Wave™: People-Oriented Text Analytics Platforms, Q2 2022 report. Qualtrics received the highest score in the strategy category (tied with another vendor) and the highest scores possible in product vision, omnichannel ...
Industry-leading text analytics uncover the agent behaviors that most impact customer satisfaction and loyalty A majority of customer service agents aren’t incentivized to offer personalized, empathetic service, according to new Qualtrics research, and ⅓ say they...
Organizations across Japan will now be able to access the Qualtrics XM/OS platform locally via data center in the AWS Asia Pacific (Tokyo) Region Company expands its presence in Tokyo with a new HQ and launches tailored XM Solutions for Japanese customers Qualtrics (...
Customers who were delighted were 10 times more likely to recommend a brand than those who felt upset When it comes to loyalty, the way a person feels after interacting with a company is more important even than whether they were able to successfully do what they wanted to d...
Chase Coleman’s 13F portfolio value decreased from $45.94B to $26.64B this quarter. Tiger Global increased Li Auto, XPeng, Block, monday.com, and Toast while decreasing Amazon.com, DocuSign, Datadog, Zoom Video and Uber. The largest three positions are JD.com, Microsoft, an...
New Jersey’s William Paterson University is using Qualtrics Course Evaluations to increase engagement and retention as college enrollment drops nationally Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, today announced Cour...
Recipients were chosen in part for their pledge to focus on research designed to advance cancer prevention and survival in minority populations, improve treatments 5 For The Fight , a nonprofit started by Qualtrics and fueled by thousands of private donors, announced tod...
New Qualtrics research shows that while people want to hear from their employers on workplace issues, they most crave alignment on values Values, especially well-being, honesty, and respect, are more important to workers even than higher pay, according to new research from Q...
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X4, The World's Largest Experience Management Summit, Returns to Salt Lake City May 1-3, 2024 PR Newswire PROVO, Utah and SEATTLE , Oct. 31, 2023 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management category, today announced X4: ...
Qualtrics Partners With Oculi Data to Deliver Nursing Excellence Benchmarking PR Newswire The partnership combines patient and nurse experience data with clinical information to help organizations benchmark their nursing outcomes PROVO, Utah and SEATTLE , ...
Significant new investments from Accel and BDT & MSD Partners underscore Qualtrics’ market opportunity and growth potential Positions the pioneer and leader in Experience Management for its next chapter of growth at scale Qualtrics shareholders to receive $18.15 per...