TECH - From Slack To Surveillance: Here's How Companies Monitor Your Communications With AI | Benzinga
In a move reminiscent of George Orwell's surveillance dystopia, companies are now deploying artificial intelligence (AI) to monitor communications on platforms like Slack and Microsoft Teams.
This initiative, powered by the startup Aware, has been adopted by giants such as Walmart (NYSE: WMT), Delta Air Lines (NYSE: DAL), and T-Mobile (NASDAQ: TMUS), aiming to keep a digital eye on employee interactions, according to a report by CNBC.
Jeff Schumann, co-founder and CEO of Columbus, Ohio-based Aware, told the outlet, "The AI helps companies understand the risk within their communications," providing a real-time pulse on employee sentiment.
This method offers a dynamic alternative to the traditional, more static approaches like ...