TECH - Google Defends Feature That Spews Results Like Glue On Pizza And Obama The First Muslim President: AI Overviews 'Generally Don't Hallucinate' | Benzinga
Alphabet Inc.’s (NASDAQ:GOOG) (NASDAQ:GOOGL) Google has come forward to defend its AI search results, which have been under scrutiny for delivering bizarre and inaccurate information.
What Happened: Earlier this month, Google launched “AI Overviews,” formerly known as Search Generative Experience or SGE, to users in the U.S.
While Google and its CEO Sundar Pichai continue to boast about the success of this feature, social media users have been criticizing it for suggesting strange solutions, such as putting glue on pizza to help the cheese stick. Google quickly removed these inaccurate results, but the damage was already done.
In a blog post on Thursday, Google’s head of search, Liz Reid, stated that AI Overviews have led to a “higher satisfaction” with the search results. She went on to attribute the inaccurate results to “data voids,” unusual queries, and ...