Apple Inc. (NASDAQ:AAPL) has discontinued its customer support on Elon Musk’s social media platform, X (formerly Twitter), raising questions about the accessibility of assistance for iPhone users.
What Happened: In August this year, it was reported that Apple plans to eliminate about 150 social media support advisor roles responsible for assisting customers on platforms like X, YouTube, and the Apple Support Community forums.
The transition officially took effect earlier this week, as reflected in Apple Support’s profile change from “available every day to answer your questions” to “we’re here to provide tips, tricks, and helpful information when you need it most.”
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