Apple Inc. has reportedly stopped covering hairline cracks on iPhone and Apple Watch displays under its standard warranty. This change will require customers to pay for repairs, a significant shift from the previous policy.
What Happened: Apple’s standard one-year warranty has never included “cosmetic damage” such as scratches, dents, and broken plastic on ports, unless it could be proven that the damage resulted from defective materials or workmanship out of the box.
However, single hairline cracks, which have historically been considered screen defects, were previously covered for free. Now, Apple is advising its stores and authorized service providers to treat all hairline cracks as accidental damage, necessitating customers to pay for repairs, reported 9to5Mac.
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