Deutsche Bank AG (NYSE: DB) is reportedly trying out artificial intelligence tools to detect likely indications of transgression from the voice tone of traders' telephonic conversations.
The Frankfurt-based financial behemoth is leveraging Google Cloud's machine learning to explore the potential uses of large language models, or generative AI, to assist clients, Bloomberg reported, citing Bernd Leukert, chief technology, data and innovation officer, in an interview.
The Bloomberg report noted that currently Deutsche Bank's surveillance tools can analyze words but not tone changes or hints of cynicism.
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"If you have a tool that can understand and direct you to tonality, ...