JD.Com, Inc (NASDAQ: JD) founder Richard Liu called for significant changes within his company, echoing a similar sentiment recently expressed by Alibaba Group Holding Ltd (NYSE: BABA) founder Jack Ma.
Liu responded to an employee's post on a JD.com forum, acknowledging the employee's critique of issues such as poor merchant support and high-priced items.
He agreed with the assessment and emphasized the need for transformation within the company, Bloomberg reports.
JD.com and Alibaba, long-standing leaders in China's e-commerce market, are losing ground to newer competitors like PDD Holdings ...