A recent update to a service by cybersecurity firm Crowdstrike Holdings Inc. (NASDAQ:CRWD), has been causing Microsoft Corp.’s (NASDAQ:MSFT) Windows PCs to crash, displaying the Blue Screen of Death (BSOD) and rendering them unable to reboot.
This comes at a time when Microsoft’s cloud services are also witnessing a widespread outage affecting banks, airlines, and broadcasters worldwide.
What Happened: The issue has been reported by several Windows users, with the cause being identified as a file named “csagent.sys,” which is disrupting critical services. CrowdStrike has acknowledged the problem and is working on a solution, The Register reported on Friday.
"We’re seeing BSOD Org wide that are being caused by csagent.sys, and it’s taking down critical services. I’ll open a ticket, but this is a big deal," wrote a user on X.
The “blue screen of death” issue refers to a screen showing a critical error wherein the Windows operating system fails to operate safely due to a system crash. This could be due to hardware or software issues.
Hey @CrowdStrike Can you guys maybe review/pull this latest patch you released? We're seeing BSOD Org wide that are ...