Angi Launches New "AI Helper" as it Celebrates 30 Years of Innovation
MWN-AI** Summary
Angi, the company formerly known as Angie’s List, has unveiled its new "AI Helper," coinciding with its 30th anniversary celebration. This innovative feature aims to enhance the service request process for homeowners seeking skilled professionals for home improvement projects. Leveraging advanced large language models (LLMs), the AI Helper refines homeowner requests into clear, precise language, improving match accuracy by approximately 30%.
As many homeowners struggle with the complexities of home repairs—often feeling anxious due to knowledge gaps—the AI Helper addresses these challenges by allowing users to describe their issues in their own words. For instance, if a homeowner notices a water stain above their shower, the AI can ask targeted questions to determine the necessity of multiple trades, ensuring the right professionals are involved from the start.
Co-Founder Angie Hicks emphasized that the tool was developed with direct input from service professionals to improve the precision of service matching. This proactive engagement reduces mismatches and enhances user experience. Angi's "State of Home Spending" report found that 45% of homeowners experience stress about home repairs, reinforcing the need for such innovations.
The introduction of the AI Helper is part of Angi's broader commitment to evolve with homeowner needs, especially among millennials who are often overwhelmed by repair tasks. The company’s journey—rooted in its founding in 1995 and marked by notable milestones like its IPO and strategic mergers—has established it as a leading platform in the home services industry.
With its extensive network and focus on innovation, Angi aims to streamline the home improvement process, ensuring homeowners are connected with qualified pros while celebrating three decades of service excellence.
MWN-AI** Analysis
Angi Inc. (NASDAQ: ANGI) recently unveiled its new "AI Helper," which marks a significant advancement in the company's commitment to innovate within the home services industry, coinciding with its 30th anniversary. This strategic move positions Angi favorably in a competitive market, particularly as home improvement solutions increasingly incorporate AI technologies that enhance customer experiences.
Market analysts should view this development as a pivotal moment for Angi, aligning the company with ongoing trends where consumers are seeking efficient and personalized services. The AI Helper aims to alleviate homeowner anxiety—an issue highlighted by Angi’s own findings revealing that 45% of homeowners feel stressed about home repairs—by simplifying the process of connecting with qualified service professionals.
The integration of advanced large language models (LLMs) enables Angi to refine service requests effectively, improving match accuracy by approximately 30%. This competitive edge should attract not only more users but also enhance loyalty, as precise recommendations can lead to quicker resolutions regarding home projects.
Investors should consider that Angi’s historical milestones—including its IPO, merger with HomeAdvisor, and acquisition of Handy—strengthen its market presence and service breadth. As the scale of home improvement projects expands post-pandemic, Angi's proactive approach to improving user experience is timely and relevant.
Financial analysts should closely monitor the company’s user adoption rates, engagement levels with the AI system, and subsequent impacts on revenue growth. As Angi continues to leverage its extensive network of professionals to deliver a more tailored service experience, it stands to capture a larger share of the home improvement market. This innovation represents not just a technological advancement but a potential catalyst for sustained growth and increased shareholder value over the coming years.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
DENVER, June 17, 2025 (GLOBE NEWSWIRE) -- Today, Angi—formerly known as Angie’s List—is introducing a new, “AI Helper” to its service request experience, as part of its continued effort to simplify how homeowners connect with top-quality service pros and meet demand for smarter, more intuitive home improvement solutions. This innovation coincides with Angi’s 30th anniversary, marking three decades of connecting homeowners with skilled pros and driving industry innovation.
At the heart of this enhancement is an intelligent system that leverages advanced large language models (LLMs) and new job assessment questions, developed in close collaboration with service pros, to create more accurate service requests. Homeowners can describe their needs in their own words, and Angi’s AI refines these requests into clear, precise language preferred by service pros. This results in higher-quality matches, ensuring a smoother experience for both homeowners and pros by setting the right expectations upfront.
Consider the scenario of noticing a large spot above your shower—whether it’s mold, plumbing issues, or the need for drywall or tile installation, homeowners often find themselves unsure of where to start. Angi’s State of Home Spending report found that 45% of homeowners feel stress and anxiety due to a lack of knowledge about repairs. The new AI system addresses this challenge head-on. Through the combination of conditional questions and allowing the homeowner to share what's happening in their own words, the tool can determine that you may need three different trade pros to help repair the water spot in your shower.
“Over time, we learned that many homeowners—especially millennials—feel stressed about repairs due to a lack of knowledge and are overwhelmed by the complexity of projects,” said Angie Hicks, Co-Founder of Angi. “This new AI-powered feature exemplifies our commitment to evolving with our community’s needs. As we celebrate 30 years of innovation, we’re proud to introduce a system that streamlines the home improvement process and helps ensure each project is paired with the right pro.”
When the AI model LLM intervenes, match accuracy improves by around 30% compared to traditional methods, ensuring users receive precise recommendations and can quickly obtain quotes from qualified pros. By working closely with pros to refine the service request experience, the system helps reduce mismatches and addresses a key concern from pros—ensuring that homeowners are connected with the right expert for the job.
“By continuously training our system using historical data and real-world homeowner interactions, and incorporating ongoing feedback from service pros, we’ve seen significant improvements in the accuracy and quality of service matches,” explained Hicks. “Our efforts—from revamping service request questions to reengineering our search interface—are all designed to deliver a superior experience. Early tests are already showing promising results, and we’re excited to usher in a new era of intelligent home service solutions.”
Celebrating 30 years of connecting homeowners and pros, Angi’s journey—from its founding by Angie Hicks and Bill Oesterle in 1995, through the IPO of Angie’s List in 2011, and its strategic merger with HomeAdvisor and acquisition of Handy—has shaped it into a leading home services platform. These pivotal milestones have not only expanded Angi’s service offerings but have also reinforced its ability to connect homeowners with top-quality pros. This anniversary underscores Angi’s enduring commitment to innovation and quality as it continues to set new standards in the home services industry.
About Angi Inc.
Angi (NASDAQ: ANGI) helps homeowners get home projects done well and helps home service pros grow their business. We started in 1995 with a simple goal to help people find skilled home pros in their area. Now 30 years later, we've evolved to help people with everything from finding, booking and hiring a skilled pro, to researching costs, finding inspiration and discovering project possibilities. With an extensive nationwide network of skilled home pros, Angi has helped more than 150 million people maintain, repair, renovate and improve their homes and has helped hundreds of thousands of small local businesses grow.
Angi Corporate Communications
Emily Do
(303) 963-8352
FAQ**
How does Angi Inc. ANGI plan to leverage the new AI Helper to enhance the experience for both homeowners and service pros, and what specific metrics will be used to measure its success?
In what ways has Angi Inc. ANGI collaborated with service pros to refine the job assessment questions, and how does this collaboration impact the accuracy of service request matches?
Can Angi Inc. ANGI provide insights into the historical data and real-world homeowner interactions used to train the AI model, and how often will this data be updated for continued improvement?
As part of the 30th anniversary celebrations, what future innovations can homeowners and service pros expect from Angi Inc. ANGI, and how do these align with industry trends and homeowner needs?
**MWN-AI FAQ is based on asking OpenAI questions about Angi Inc. (NASDAQ: ANGI).
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