2024-01-31 20:48:02 ET
C.H. Robinson Worldwide, Inc. (CHRW)
Q4 2023 Earnings Call Transcript
January 31, 2024, 05:00 PM ET
Company Participants
Chuck Ives - Director of IR
Dave Bozeman - President and CEO
Arun Rajan - COO
Mike Zechmeister - CFO
Conference Call Participants
Brian Ossenbeck - JPMorgan
Jack Atkins - Stephens, Inc.
Jon Chapelle - Evercore ISI
Chris Wetherbee - Citi
Stephanie Moore - Jefferies
Jeff Kauffman - Vertical Research Partners
Bruce Chan - Stifel
David Vernon - Bernstein
Presentation
Operator
Good afternoon, ladies and gentlemen, and welcome to the C.H. Robinson Fourth Quarter 2023 Conference Call. At this time, all participants are in a listen-only mode. Following the company's prepared remarks, we will open the line for a live question-and-answer session. [Operator Instructions] As a reminder, this conference is being recorded, Wednesday, January 31st, 2024. I would now like to turn the conference over to Chuck Ives, Director of Investor Relations.
Chuck Ives
Thank you, Donna, and good afternoon, everyone. On the call with me today is Dave Bozeman, our President and Chief Executive Officer; Arun Rajan, our Chief Operating Officer; and Mike Zechmeister, our Chief Financial Officer. Dave and Mike will provide a summary of our fourth quarter results and our expense guidance for 2024. Arun will provide an update on our initiatives to improve the customer and carrier experience, improve operating leverage and increased focus on revenue management. And Dave will share the findings from his initial diagnosis of the company. From there, we will open the call up for questions.
Our earnings presentation slides are supplemental to our earnings release and can be found in the Investors section of our website at investor.chrobinson.com. Our prepared comments are not intended to follow the slides. If we do refer to specific information on the slides, we will let you know which slide we're referencing.
Today's remarks also contain certain non-GAAP measures and reconciliations of those measures to GAAP measures are included in the presentation. I'd also like to remind you that our remarks today may contain forward-looking statements. Slide 2 in today's presentation lists factors that could cause our actual results to differ from management's expectations....
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C.H. Robinson Worldwide, Inc. (CHRW) Q4 2023 Earnings Call Transcript