A bend in the road is not the end of the road unless you fail to make the turn. - Helen Keller
COVID-19 has pushed many economies into recession. Countries imposed lockdowns to curve the spread of the virus. ‘Social distancing’ became the new norm. Businesses fight for survival by moving into the new normal, redesigning their processes to be as contactless as possible. This most certainly requires a move to the digital space. Employers reconfigure functions to allow for a work-from-home format and online customer orders processing. While most companies suffer from reduced demand,