2024-01-28 10:22:14 ET
Summary
- LivePerson faces a challenging outlook amid declining growth and poor earnings.
- Increasing competition within the growing conversational AI segment suggests the company is losing market share.
- We expect shares to remain volatile with risks tilted for further downside.
LivePerson ( LPSN ) is attempting a turnaround in 2024 with an ongoing effort to streamline the operation by exiting non-core business lines and focusing on high-margin opportunities. Following a disastrous 2023 with the stock down by more than 75% over the past year, newly appointed CEO John Sabino faces the difficult challenge of making that happen....
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LivePerson: Not The AI Stock You're Looking For