2023-05-15 21:19:16 ET
Summary
- The World Tour NYC showcased Salesforce's Einstein GPT and Genie as noteworthy AI offerings poised to enhance customer service and sales processes.
- Salesforce's commitment to AI and data integration, as presented during the World Tour, demonstrates a strategic move towards becoming a data-driven company, which could provide a significant competitive advantage.
- Despite the enthusiasm generated at the World Tour, the competitive AI landscape and potential economic downturns present substantial challenges for Salesforce's market positioning and future growth.
For further details see:
Unveiling Salesforce's Future: Insights From World Tour NYC