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ComEd Reinforces Commitment to Fight Rising Energy Costs as Part of "The Exelon Promise"

MWN-AI** Summary

ComEd, a subsidiary of Exelon Corporation, has recently reinforced its commitment to combat escalating energy costs through "The Exelon Promise," a comprehensive strategy aimed at providing immediate relief and long-term solutions for customers in northern Illinois. As energy supply prices surge due to increased demand and limited supply, ComEd recognizes the financial strain on families and small businesses in the region. Although ComEd does not control market-determined supply prices, the utility company is taking proactive measures to mitigate their impact.

Gil Quiniones, President and CEO of ComEd, emphasized the company's dedication to ensuring safe and reliable energy while keeping costs manageable for customers during these challenging times. A key aspect of The Exelon Promise includes the establishment of a $10 million Customer Relief Fund designed to provide immediate financial assistance. This initiative precedes the launch of additional programs, such as a Low-Income Discount program and Delivery Time-of-Day pricing rate, which aim to deliver long-lasting support for customers.

Furthermore, ComEd is implementing new Transmission Security Agreements that will help large energy users, including data centers, to bear their fair share of infrastructure costs, ultimately protecting residential and small business customers from disproportionate financial burdens. By fostering partnerships with organizations like Neighborhood Housing Services of Chicago, ComEd is committed to connecting residents with essential resources and information.

Under The Exelon Promise, ongoing efforts in customer support, affordability, and protection reflect ComEd's promise to tackle the rising costs and improve the financial stability of the communities it serves. With these initiatives, ComEd aims to enhance energy accessibility and support sustainable growth throughout northern Illinois.

MWN-AI** Analysis

As rising energy costs pose significant challenges to consumers, ComEd's reinforcement of its commitment under "The Exelon Promise" reflects a proactive approach to alleviating financial strain for families and small businesses in northern Illinois. This comprehensive, customer-first strategy is pivotal, especially in a market beset by escalating supply prices driven by unprecedented demand and constrained energy supply.

Investors should note that ComEd's initiatives, such as the $10 million Customer Relief Fund and the introduction of low-income discounts, are vital components in managing immediate financial impacts on consumers. These programs not only enhance the utility's reputation but also position ComEd as a community ally, further solidifying customer loyalty. The incorporation of Transmission Security Agreements is particularly noteworthy, offering a layer of protection against cost burdens related to large energy users, which ultimately shields residential consumers—a strategic move aimed at fostering trust and stability.

From a market perspective, ComEd's steps to provide flexible payment options and energy efficiency programs suggest a responsiveness to consumer needs amidst fluctuating market dynamics. Such initiatives can mitigate the adverse effects of rising costs, potentially increasing customer retention and satisfaction—critical factors for long-term profitability.

For investors in Exelon Corporation (NASDAQ: EXC), the success of The Exelon Promise could lead to steady revenue streams and improved market positioning. Maintaining a focus on customer support amid these industry challenges could enhance ComEd's competitive edge within the utility sector. Therefore, while the macroeconomic climate poses challenges, the company's targeted relief efforts and customer-focused strategies hint at resilience and a commitment to sustainable growth, making it a compelling entity to monitor closely in the evolving energy landscape.

**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.

Source: Business Wire

Customer-first strategy from parent company, Exelon, delivers local relief, customer protections and long-term solutions to ease burden on families and small businesses

As families and small businesses across northern Illinois continue to face higher energy bills, ComEd today reinforced its commitment as parent company, Exelon, launches The Exelon Promise—a comprehensive, customer-first strategy focused on delivering immediate customer relief, strong protections amid growing demand, and long-term solutions to address the root causes driving higher costs.

ComEd is implementing this shared commitment on the ground, ensuring customers are supported during a period of elevated supply prices. Energy supply prices are increasing nationwide due to a convergence of historic growth in electricity demand, limited energy supply and market dynamics that are keeping prices at record highs. While ComEd does not control supply prices established in regional markets nor profit from their increase, the energy company is responding with practical measures to help limit the impact on families and small businesses.

“The Exelon Promise reflects a companywide commitment to tackling rising energy costs and protecting the customers we serve,” said Gil Quiniones , President and CEO of ComEd. “Across northern Illinois, we are focused on providing safe, reliable energy while doing everything we can to keep costs under control for the communities who count on us.”

“The families we serve are making difficult financial choices every single day,” said Anthony E. Simpkins , President and CEO of Neighborhood Housing Services (NHS) of Chicago. “Access to clear information, reliable assistance and trusted partners matters. ComEd has worked alongside us to connect residents to critical resources when they need them most. Together, we remain committed to strengthening stability and expanding opportunity in our communities," he added.

Delivering on Affordability Across Northern Illinois

Under The Exelon Promise, ComEd continues to advance programs and protections designed to help customers manage rising energy costs today, while pursuing lasting reforms that address long-term cost drivers.

  • Customer support: To deliver immediate relief to customers, ComEd, with the help of Exelon, launched its $10 million Customer Relief Fund last summer. This one-time fund preceded the Jan. 1 launch of ComEd’s Low-Income Discount program and Delivery Time-of-Day pricing rate, both of which provide more long-term customer support. These programs join ComEd’s existing support efforts that include flexible payment options, energy efficiency programs, and connection to state and federal programs that help customers manage higher costs now. Additional customer support programs, including those for small- to medium-sized businesses, are being considered.
  • Customer protections: Implementing the first set of new Transmission Security Agreements that provide strong guardrails to ensure large energy users, including data centers, pay for the infrastructure needed to support their growth, helping shield residential and small businesses from unfair cost impacts.

ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 200 company and one of the nation’s largest utility companies, serving almost 11 million customers through six fully regulated transmission and distribution utilities — Atlantic City Electric, BGE, ComEd, Delmarva Power, PECO, and Pepco. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state's population. For more information visit ComEd.com , and connect with the company on Facebook , Instagram , LinkedIn , X , and YouTube .

View source version on businesswire.com: https://www.businesswire.com/news/home/20260223429669/en/

ComEd Media Relations
312-394-3500

FAQ**

How does the Exelon Promise from Exelon Corporation EXC specifically address the immediate needs of families and small businesses in northern Illinois facing rising energy costs?

The Exelon Promise from Exelon Corporation EXC provides targeted financial assistance, energy efficiency programs, and bill discounts, directly addressing the urgent needs of families and small businesses in northern Illinois struggling with rising energy costs.

What measures are being considered by Exelon Corporation EXC within ComEd’s customer support programs to further assist small- to medium-sized businesses during this financial strain?

Exelon Corporation is evaluating enhanced customer support programs for ComEd, aimed at providing tailored financial assistance, resource guidance, and energy efficiency initiatives to help small- to medium-sized businesses navigate their current financial challenges.

Can you elaborate on how the new Transmission Security Agreements from Exelon Corporation EXC will protect residential customers from the costs associated with large energy users?

The new Transmission Security Agreements from Exelon Corporation aim to mitigate financial burdens on residential customers by ensuring that the costs incurred by large energy users are more equitably shared and managed within the energy market framework.

What long-term reforms is Exelon Corporation EXC pursuing to tackle the root causes of rising energy prices while supporting the affordability initiatives in ComEd?

Exelon Corporation (EXC) is focusing on long-term reforms including investments in clean energy infrastructure, enhancing grid technology, and implementing energy efficiency programs to address rising energy prices while supporting affordability initiatives in ComEd.

**MWN-AI FAQ is based on asking OpenAI questions about Exelon Corporation (NASDAQ: EXC).

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