Popular file storage service Dropbox is at the center of a new controversy after spooking users with a new option in its settings for an experimental AI-powered search feature.
What Happened: Dropbox Inc. (NASDAQ:DBX) launched a new AI-powered feature for its paying subscribers, surfacing improved search results when the feature is enabled.
Dropbox partnered with the Microsoft Corp.-backed (NASDAQ:MSFT) OpenAI to power this feature.
However, what spooked users is the fact that this feature is enabled by default. Some users posted concerns that their private files – which could be sensitive documents or media – were being sent to OpenAI to train their models, possibly in exchange for better search results.
Amazon.com Inc.'s (NASDAQ:AMZN) CTO Werner Vogels raised this issue on X, formerly Twitter, ...