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ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) -- Jacada, a leading provider of AI and RPA powered virtual assistants , recently released key insights on why contact center employees are stressed and how their stress negatively affects the customer experience. “We wanted...
ATLANTA, April 15, 2021 (GLOBE NEWSWIRE) -- Jacada, Inc., the leading provider of real-time agent assist solutions, has announced a new strategic technology partnership with CallMiner , the leading provider of speech and customer interaction analytics. By leveraging CallMiner&...
ATLANTA, Nov. 18, 2020 (GLOBE NEWSWIRE) -- Jacada , Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions , a leading Contact Center and Customer Experience (CX) solution provider headquartered in Princeton, ...