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ATLANTA, March 19, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, today announced that it has received a material, multi-year expansion order for Jacada’s Intelligent Se...
ATLANTA, March 12, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announces today a summary of all of upcoming industry and virtual events. Professionals from around the ...
ATLANTA, Jan. 30, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions today announced that it has released Jacada Interact 11 , the latest release of its Customer Service Robotic Automation and AI Hub. With release 11, Jacada continues to rapidly provide capa...
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ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) -- Jacada, a leading provider of AI and RPA powered virtual assistants , recently released key insights on why contact center employees are stressed and how their stress negatively affects the customer experience. “We wanted...
ATLANTA, April 15, 2021 (GLOBE NEWSWIRE) -- Jacada, Inc., the leading provider of real-time agent assist solutions, has announced a new strategic technology partnership with CallMiner , the leading provider of speech and customer interaction analytics. By leveraging CallMiner&...
ATLANTA, Nov. 18, 2020 (GLOBE NEWSWIRE) -- Jacada , Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions , a leading Contact Center and Customer Experience (CX) solution provider headquartered in Princeton, ...